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AI Opens New Opportunities for BPOs and Corporate Shared Service Centers
BPOs and corporate shared service centers have built their operating models around processing large volumes of information efficiently. That model is changing. As enterprises adopt AI across more functions, the value of processing information is moving beyond repetitive data entry toward classification, extraction, validation, analysis, and workflow automation. The opportunity is significant because enterprises still generate enormous amounts of information through documents.
Ram Sreenivas
Nov 15, 20179 min read
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