Quality Insights
Drive faster automation with real time data driven quality insights
Unlock the full potential of your document processing automation with the Regoxa Quality Insights dashboard - delivering live, data-driven insights into accuracy, exceptions, and performance, exactly when you need them.
What is Straight-Through Processing (STP), and why does it matter?
Straight-through processing means handling transactions or documents end to end with no human intervention. It matters because it lifts efficiency, improves data accuracy, and lowers operational costs.
How does the Quality Analytics dashboard help increase our STP rates?
It surfaces key performance trends and misclassification diagnostics, then gives you actionable recommendations to automate more
effectively — so improving STP isn't guesswork..
How flexible is integration with existing analytics tools?
Fully flexible. Analyze performance directly inside the Regoxa interface, or use API integration to pull the same data into whatever analytics
tools your team already relies on.
How do tailored recommendations improve touchless processing?
They're based on specific insight into your document sources and business rules, pointing you to exactly where manual intervention is happening most, so you fix the right things first.
What are the most common reasons for low STP rates?
Usually a combination of poor document quality, classification errors, and inconsistent extraction rules. Complex or non standard documents get misclassified and pulled into manual review, while outdated tech or weak system integration make it worse. Quality Insights surfaces these issues directly so you can fix them and lift STP meaningfully.
Frequently asked questions
See every angle of your document processing performance
Track what's driving your automation rate
Straight through processing trends show exactly where
efficiency is climbing or slipping, document type by
document type. Spotting the pattern early means you
know exactly where to focus before a slow decline turns
into a bigger operational problem. Over time, this is how
automation rates keep climbing instead of plateauing.
Fix classification before it becomes a manual task
A misclassified document never reaches the right
extraction model, which means missing or poor results anda manual fix downstream. Targeted diagnostics identify
exactly where classification is breaking down and
recommend how to correct it, so every document is routed to the right model the first time. Getting this right keeps the entire pipeline moving without unnecessary bottlenecks.
Know exactly what's hurting extraction accuracy
See which document sources, types, fields, or business
rules keep triggering manual review. Instead of treating
every accuracy issue as a mystery. Extraction quality is
shaped by multiple factors, from scan quality to how well
the underlying model was trained, and knowing which one is at fault is the difference between a quick fix and a
recurring problem. Addressing the real cause makes
processing more reliable over time, not just in the moment.
Get ahead of issues with real-time alerts
Real time alerts flag emerging issues as they happen, not
after they've already piled up into a backlog. Each one
comes paired with a recommended action, so your team
can resolve it immediately instead of investigating from
scratch. Catching problems this early keeps automation
results consistent and protects your SLAs before they're
ever at risk.
Analyze performance however works for you
Work directly inside the Regoxa interface for a fast, visual
read performance, or pull the same data out via API into
whatever analytics tool your team already relies on. Either way, the underlying data stays consistent; you're just
choosing the view that fits your workflow best. This
flexibility means Quality Insights fits into how your team
already works, rather than forcing a new one.
Straight through to the truth behind your STP rate.
Your straight-through processing (STP) rate rarely moves for just one reason — it's shaped by document quality, source (scan, mobile, email), template consistency, and field complexity, all at once. Quality Insights correlates STP performance against these factors directly, so instead of just seeing the rate go up or down, you see exactly which variable is behind the change. That's what turns a number on a dashboard into something you can actually act on.
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Insights that turn accuracy into advantage
Every document your platform processes generates data but most teams never see it clearly. Regoxa's Quality Insights dashboard turns that
raw activity into real-time visibility: accuracy scores, exception rates, and straight through processing trends, tracked down to the
individual field. Instead of wondering how well your automation is performing, you get a clear, live answer.
More importantly, Quality Insights doesn't just report numbers — it tells you what to do with them. Root-cause diagnostics flag exactly why a document failed, and actionable recommendations help you fix it before it becomes a costly exception. The result is accuracy that keeps improving on its own, and a quality advantage your competitors are still trying to measure..