Streamline complex document processing and raise operational efficiency
From seasonal volume spikes to multilingual client requests, business process outsourcing (BPO) providers manage demanding work every day. Handling both structured and unstructured documents, from invoices to electronic health records, while meeting client expectations for speed and accuracy, is no small task. It takes a deliberate approach to improving your processes and the documents that drive them.
Regoxa helps BPOs raise data quality, speed up document processing, and respond to clients faster, all while cutting costs. Process intelligence gives you a clear view of how your processes run today, so you can spot bottlenecks and opportunities. AI-driven intelligent document processing (IDP) then automates document workflows end to end, including complex documents and industry-specific requirements, so you deliver standout results.
Set a higher standard for client service
01
Eliminate manual processes
Capture, extract, and deliver process-ready information from documents with no manual handling.
02
Pinpoint the best steps to automate
Let process mining assess key workflows to find where automation and intelligent document processing (IDP) deliver the most.
03
Boost robotic process automation
Apply optical character recognition (OCR), machine learning, and AI to make robotic process automation (RPA) and business process management (BPM) applications faster and more effective.
04
Visualize processes in near real time
Recreate end-to-end workflows to expose bottlenecks and slowdowns, and simulate changes to test improvements before you commit.
05
Capture content from any document, anywhere
Automatically extract every kind of text, machine print and handwriting alike, across a wide range of languages, from even the most complex documents.
06
Use ready-made document models
Tap pre-trained models built for specific industries and processes, with no coding required.
07
Lower costs
Reduce operating expenses by cutting manual intervention across your processes.
08
Keep sensitive data secure
Trace and audit data collection to support compliance with regulations such as GDPR and HIPAA.
09
Meet your SLAs consistently
Cleaner, more accurate
document data speeds processing and response times, so you hit your service level agreements.
Putting BPO automation to work: use cases
Your business data opens doors, to new opportunities, better decisions, and steady growth. Yet a lot of it sits unused because it is locked inside documents that arrive in every format from every direction. Poor extraction and slow, error-prone manual handling make that data hard to gather and use, which drags operations down and delays the calls you need to make.
Regoxa Document AI clears that out. It pulls the data that drives your processes from any document, whatever the format or structure. Invoices, contracts, other business-critical files, all of it becomes structured and ready to use. With intelligent document processing, your information starts fueling growth instead of gathering dust.
What you get
01
Remote onboarding
Onboard new clients fast with high out-of-the-box automation rates that keep improving through AI-based machine learning.
Make your documents the assets that power your processes
Regoxa IDP simplifies and streamlines document processing for any industry.
01
Easy platforms for business users
Design, train, and publish document models quickly, whatever your technical background.
02
Machine learning for continuous improvement
Your models improve over time, learning automatically from your team's reviews and adjustments to handle a growing range of situations and reduce manual intervention.
03
More models for more document types
Get the core AI-powered document processing you need to manage documents from any source, in any format, quickly and accurately.
04
Ready-to-use solutions
Build custom document models for structured, semi-structured, and unstructured documents, or start from pre-trained models built for industry-specific needs, available immediately with no coding.
What is business process outsourcing (BPO) automation?
BPO automation applies AI, intelligent document processing, and process intelligence to the document-heavy work BPO providers handle for clients, from invoices to records. It captures, extracts, and validates data automatically, raising accuracy and speed while lowering cost.
How does intelligent automation help BPO providers?
Intelligent automation lets BPOs process complex, multilingual documents end to end without manual handling, so they respond to clients faster, improve data quality, scale through volume spikes, and protect their margins.
What is intelligent document processing (IDP) for BPOs?
IDP uses AI, machine learning, OCR, and natural language processing to capture, classify, extract, and validate data from structured and unstructured documents, turning the documents that drive BPO work into usable data without manual entry.
Which documents can Regoxa process for a BPO?
Regoxa processes invoices, forms, contracts, records including electronic health records, onboarding documents, and many others, across structured, semi-structured, and unstructured layouts, in multiple languages and formats.
How does process intelligence help BPOs find what to automate?
Process intelligence recreates your end-to-end workflows from system data, so you can see how processes really run, spot bottlenecks, and pinpoint where automation and IDP will have the biggest impact before you invest.
How does Regoxa make RPA and BPM smarter?
Regoxa adds OCR, machine learning, and AI to robotic process automation (RPA) and business process management (BPM), giving those applications the ability to read and understand documents, so they automate more and make fewer errors.
How does Regoxa speed up client and remote onboarding?
Regoxa onboards new clients quickly with high out-of-the-box automation rates that improve through machine learning, capturing and validating onboarding documents automatically so clients are live sooner.
How does Regoxa help BPOs meet SLAs?
Cleaner, more accurate document data and real-time process monitoring let BPOs process work faster and resolve issues quickly, with instant alerts that help teams stay compliant and consistently meet service level agreements.
How does Regoxa keep client data secure and compliant?
Regoxa traces and audits data collection and logs each processing step, and is designed to support regulations such as GDPR and HIPAA, helping BPOs protect sensitive client data and meet their compliance obligations.
Can Regoxa handle multilingual and complex documents?
Yes. Regoxa extracts machine print and handwriting across a wide range of languages from even the most complex documents, including long, mixed-format, and unstructured files.
How does Regoxa integrate with our host applications and systems?
Regoxa offers ready-made AI models and web services so your host application can convert documents and extract key data, and it routes process-ready data into the systems you already run.
How quickly can a BPO get started with Regoxa?
Regoxa provides pre-trained, ready-to-use models for specific industries and processes with no coding, so BPOs can start fast and see value early. Schedule a demo to see it run on your own documents.